Municipal CRM system

Web Development - Drupal, Joomla!, Magento, PHP-AJAX - WDG, Ukraine
Web Development - Drupal, Joomla!, Magento, PHP-AJAX - WDG, Ukraine

Workflow management automation and monitoring System for the Legal Department of Government housing and utilities infrastructure.
The System simultaneously performs functions of CRM and ERP systems integrated into the sole system of project and customer relationship management.
The given System allows to keep a delivery record and simplifies the process of documents package creation.
The System provides users with friend tools which automate frequently performed tasks.
The result of this bundled software activities is generation of the conducted work reports and also intermediate reports generation.
Its additional performance capabilities allow to effectively manage team work in time slice as it stores all the project participants cooperation history (actions performed by users in the System).
All the stored records could be used for the different objectives: project work estimation, collaboration process optimization, further project activities planning etc.